alexis Legal Notice
Our services on alexis are available only where local law permits. We do not offer our platform in jurisdictions where online gaming is prohibited. If you access alexis, you confirm that you are in a location where our service is legal and that your use complies with the laws of your own jurisdiction.
This legal notice sets out the boundaries of our service, your responsibilities as a user, and our commitment to transparency. We operate across Indonesia's major cities—Jakarta, Surabaya, Bandung, Medan, and Semarang—and we process all transactions through regulated payment channels including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet.
We are not licensed by any specific government or regulatory body. We operate as a private platform and comply with applicable laws in the jurisdictions where we do business. Users are responsible for verifying that access and use of alexis comply with the laws of their own jurisdiction.
Service Availability and Jurisdiction on alexis
We do not offer our services in jurisdictions where online wagering is prohibited. If you are located in a jurisdiction where our service is not legal, you access alexis at your own risk, and we are not responsible for any consequences of that access.
By opening an account on alexis, you confirm that you are of legal age in your jurisdiction and that you are not prohibited by law from using our platform. You are solely responsible for determining whether access to alexis is legal where you are located. We do not provide legal advice, and we do not verify the legality of your access in your specific jurisdiction.
If you are unsure whether alexis is available in your location, do not proceed with account registration. Contact our support team if you have questions about service availability in your area.
Account Eligibility and User Obligations on alexis
To open an account on alexis, you must be of legal age in your jurisdiction. You must provide accurate information during registration, including your name, email, phone number, and date of birth. We verify this information before processing your first withdrawal.
You are responsible for maintaining the confidentiality of your account credentials. You must not share your password with anyone, and you must not allow others to access your account. If you suspect unauthorised access, notify our support team immediately.
You agree not to use alexis for illegal purposes, including money laundering, fraud, or circumventing sanctions. We monitor all accounts for suspicious activity and reserve the right to freeze or close any account that violates these terms.
Data Protection and Privacy on alexis
We collect personal data during account registration and verification. This data includes your name, email, phone number, date of birth, and government-issued identification. We use this information to verify your identity, process deposits and withdrawals, and comply with anti-money-laundering regulations.
We do not share your personal data with third parties except where required by law or to process your transactions. All data is encrypted and stored securely. For full details on how we handle your data, see our privacy policy
We comply with data protection laws in the jurisdictions where we operate. If you have concerns about how your data is handled, contact our support team.
Limitation of Liability on alexis
We provide alexis on an "as is" basis. We do not guarantee that our platform will be error-free, uninterrupted, or free from viruses or malicious code. We are not liable for any indirect, incidental, or consequential damages arising from your use of alexis, including loss of profits, loss of data, or business interruption.
Our total liability to you for any claim arising from your use of alexis is limited to the amount you have deposited on our platform in the preceding 12 months.
Changes to This Legal Notice and Our Commitment on alexis
We may update this legal notice at any time. We will notify you of material changes by email or through a notice on our platform. Your continued use of alexis after an update constitutes acceptance of the new terms.
We are committed to operating alexis transparently and fairly. We settle all bets promptly, we process withdrawals within one business day, and we respond to all support inquiries in English. If you have a dispute or concern, contact our support team, and we will work to resolve it.
For legal inquiries or formal notices, you may contact us through our FAQ page or by email through our support channel. We will respond to all formal inquiries within five business days.
This legal notice is governed by the laws of the jurisdiction where alexis operates. Any dispute arising from this notice or your use of our platform is subject to the dispute resolution process outlined in our terms and conditions